Issue with my TI USB cable

[aimeeobrien]

Hello,
I don't know if it's my cable or if it's a driver problem but I can no longer transfer but apparently my cable is not physically damaged
I installed TI connect and then connected my cable. I launched a transfer. TI connect searches for the type of cable and the TI series, but nothing. I think that my problem comes from the fact that I installed my w2000 with my cable connected without knowing it

It does not recognize the usb cable connected to the usb port but only the
COM 1
COM 2 ports

I tried to reinstall the drivers but w2000 cannot find suitable drivers.
How to solve this problem?

[critor]

Hello.

Is it this cable ?