TI Nspire CX keyboar keys wrong mapped

NSpire CX Keyboard Problems.
So yesterday during maths class when I turned my Cx on it showed something, and rebooted almost instantly...
After it turned on i tried to create a new document but the keyboard just didnt work as it should.
The keys were all wrong mapped and only a few keys actually worked.
Tried to contact technical support but they are realy bad ,so if anyone knows whats is happening I would apreciate ur help.
So yesterday during maths class when I turned my Cx on it showed something, and rebooted almost instantly...
After it turned on i tried to create a new document but the keyboard just didnt work as it should.
The keys were all wrong mapped and only a few keys actually worked.
Tried to contact technical support but they are realy bad ,so if anyone knows whats is happening I would apreciate ur help.